How Do I Talk To A Live Person At Chase?

What number does chase text from?

Chase makes it easy to check your account balance from any mobile phone that can send and receive texts.

Just text us at 24273 (Chase) and we’ll text back your account balance and more.


Does Chase have 24/7 customer service?

Credit Card: If your card has been lost, stolen or damaged, call us immediately at 1-800-432-3117. Go to for call center hours. Personal Banking: If your card has been lost, stolen or damaged, call us immediately at 1-800-935-9935. Go to for call center hours.

How do I reach Chase customer service?

Need help with your account? Sign in to and send us a secure message; or call 1-800-935-9935.

How do I send a message to chase?

From your accounts page, go to the side menu (the three-line icon in the top left corner) and choose “Secure messages.” How do I send and receive secure messages? All you need to do to send a message is choose “New message.” To read your messages, just choose the “Inbox” link.

Why is my Chase card declining?

Possible reasons why your Chase credit card was declined: The account used for the attempted transaction has a negative credit rating. … The account used for this transaction is flagged as a fraud/caution account. The cardholder has not yet activated the account used for the attempted transaction.

Does Chase send text messages?

His bank confirmed that indeed this was a scam. Chase also indicated to him that if Chase had sent a text message, it would include his name and the last four digits of the account number. … Banks do not call, text or email their customers asking for personal information.

Does Chase ask for social security number?

To add an authorized user, all you have to do is provide Chase a name and address. No social security number is required.

Is my money safe in Chase Bank?

Checking and savings accounts, money market deposit accounts and certificates of deposits (CDs) at big banks, such as Chase and Citi, are FDIC-insured. … Federally-insured credit unions are also safe, as their funds are insured by the National Credit Union Insurance Fund (NCUSIF).

Does Chase Bank have a live chat?

Chase Chats are open conversations about money and how to help make the most of yours. During this time of social distancing, we’re committed to connecting you with real talk and financial insights through Chase Chats Webcasts.

Can you call Chase anytime?

If your card has been lost, stolen or damaged, call us immediately on the Chase customer support number available in your wallet or on one of these numbers. Credit Card: 1-800-432-3117. Go to for call center hours. Personal Banking: 1-800-935-9935.

How do I make a complaint to Chase Bank?

Go to our Contact Us page for phone numbers to call us based on your type of account or for online and mobile issues. Tweet your complaint or feedback to us @ChaseSupport (please don’t share any account or personal information on Twitter).

Does Chase Bank call you?

Checking and Savings Customers We accept operator relay calls. If you’re deaf, hard of hearing, or have a speech disability, call 711 for assistance.